Testimonials
Testimonials
Reviews From Customers
I moved to California 7 months ago and I’ve been super nervous about finding an honest place to get my car checked out. I’m SO glad I was recommended Expert Automotive. They were so kind, kept me in the loop the entire time, and explained to me in detail what I would need done for my car in the future. Wyatt was so friendly! Truly a 10/10 experience.
Adriana W
Their honesty and excellent service has been keeping me as their customer for many decades. Good maintenance jobs.
If you look for trusted car maintenance by experts? It’s Expert Automotive.
If you need high quality services with reasonable costs? It’s Expert Automotive.
I proudly rate Expert Automotive a five-star review and highly recommend them.
Yen N
My husband & I was looking for a mechanic to fix my car & came across their site. My husband called & spoke with the owner Joe regarding what is going on with my car. They were fully booked but Joe told my husband if we can bring my car by Thursday before they close, they will accommodate my car to work on Friday. I am pleased with Joes ability and knowledge answering my questions. I will definitely recommend this place because of the honest customer service plus the reasonable price!
Beth N
I’ve been bringing my cars here for the past few years. My only complaint is that they book out so far!!! Just goes to show they’re honest, fair and friendly. So thankful for this business in our community.
Bianca S
Wow! Amazing service. My Honda was making a grinding noise and I came across their page on google. I called and spoke with Joe and he was very helpful and informative. I brought in my Honda within the same hour to get it serviced. I ended needing rear brakes and rotators. All was completed same day along with my oil change. When I came to pick up my Honda Joe greeted me by my name and was very sincere. I have worked with numerous mechanics in the past, but I will definitely be coming here going forward!
Tuan T
Joe and his crew do amazing work! I’ve been coming here regularly for several years. They are super fair, take the time to explain repairs, always flexible to schedule with. I can count on Expert Auto to provide honest, efficient service on both of my Honda’s.
Jolene H
It's dang rare to associate the words trust and auto repair together; in my mind Expert Automotive is exactly that case. I have been bringing our 2006 Acura to Expert Automotive for the past 3 or 4 years and I have always received GREAT service from Mike and Joe. Scheduling a visit is as easy as sending an email and getting a speedy response. You leave always understanding the work that was done and why it was needed.
I trust Expert Automotive so much that I brought our car in today just to have it looked over before my daughter takes it to college. I knew that they would honestly look it over and let me know if anything was amiss. Nothing was and after a inexpensive oil change the car is ready for the trip.
Thanks Joe and Mike--You run a great shop!
Rob P
I moved to Elk Grove area from Southern California and had an excellent and honest mechanic there; I was looking for the same and Expert Automotive is just the right place. Joe is friendly, thorough, knowledgeable, patient and non-pushy. I have been coming here for a year and just started bringing a second car in for service. They definitely know their Toyotas and Hondas and can reach the dealer when needed. They will also tell you if they cannot perform a repair.
Overall, I highly recommend this place.
H Yunus
This is a small family run business. I see the same people here so we can get to know one another. They are friendly and efficient. The price is very reasonable. My daughter takes her car to one of those oil change places and it cost her more than Expert Auto cost.
Regina M
I have been taking my cars here for over 20 years and they are great.
Natasha O
I have used this family owned business for my Acura and Honda vehicles for over 10 years. Always get professional service. They diagnose and provide sound advice. Would recommend them for your car repair needs.
Vita S
Started taking my Acura there for service earlier this year and have been pleased with every visit. They know what they are doing and charge a fair price for the work. I have had both routine preventive maintenances, as well as repairs done there this past year. Each time, things were done right the first time and I did not have to go back to have anything readdressed. Have also used their trip check service to be sure my car, which now has 250,000 miles on it, is ready for a long road trip. I have no hesitation in recommending them.
Scott E
Honesty. Integrity. Very affordable with high quality work. I've been taking my Honda vehicles here for over a decade. They are always upfront and honest with their estimates and repairs. I love how they tell me what repairs are for comfort or aesthetics or safety related. Quality is also paramount and it shows. I've never had to take one of my vehicles back because something wasn't done right the first time. They are picky about the parts they use, genuine factory parts without the dealer markup.
They used to take care of only Honda and Acura. But now they also do Toyota and Lexus.
Overall, a great place to take your vehicle. You can trust them. They will provide you peace of mind.
Jason L
This shop has been great at keeping my old Honda and Toyota in tip top shape. They take their time to explain things to you and have really great advice. When I bring my vehicles into this shop I feel they are honest and helpful. I rely on my vehicles and my vehicles rely on Expert Automotive.
Shawn E
I have been taking my cars to Expert Automotive for six years and trust them completely. Sometimes the dealership will mention something is wrong (taken in for recall) that has nothing to do with the recall. I take into Expert and two times they have said there wasn't a problem that the mechanic at the dealership mentioned. I have recommended Expert Automotive to my neighbors and they now are regular customers (since you started servicing Toyota's). Will buy either Honda's or Toyota's in the future because we have mechanics we trust.
Nancy A
I ONLY COME EXPERT AUTOMOTIVE. These are my go to guys. I trust these guys more than I trust the dealer. These guys know me by name. After the first couple times I went to them , I knew I didn't even need any more second opinions on price or the problem. They get the job done professionally and very clean. The shop is organized and clean and they never try to up-sell you on any parts or service. When it was time for a new car, they even told me that I didn't need a new one because they were trying to save me money. But when I decided to upgrade my car , I stuck with Honda because I couldn't imagine going to another shop. These guys are my true peace of mind !
Joseph N
Expert Automotive saved me several hundred dollars on my 2004 Corolla’s a/c repair, compared to the dealer’s estimate. And they’re really nice guys too! Joe explained exactly what was going to be done, didn’t charge me to confirm the dealer’s diagnosis, and they used genuine parts. I’ll be back for all of my car’s maintenance needs!!
Jana C
I have been taking my Hondas here since I was 16 years old! My whole family now takes there cars here as well. They are the most honest, genuine and personable mechanic shop I've ever come accross. I made the mistake of taking my car elsewhere because I had a coupon and the shope told me I needed other things done and not just an oil change, I declined and took my car back to expert automotive where Mike and Steve told me those items were not necessary. I have not taken my car anywhere else since then! I love these guys and trust them completely!!!
Rachel A
Very knowledgeable, honest and friendly. We've been bringing all our vehicles to Joe and his business for years and have never been disappointed. Highly recommend for Honda, Toyota, Acura and Lexus.
Frances T
They were referred to me by a neighbor and we have loved from the 1st visit, which was 5 years ago. The staff there is nice, efficient, knowledgeable and most importantly, not too pushy. Love that they are small business and they take pride in their work. I have referred 3 people and they have all like Expert Automotive also. Keep up the good work.
Axis E
Excellent! New to Elk Grove and found Expert Automotive thru google. They not only got my daughters car in on a Friday before a long weekend but diagnosed and fixed the problem the same day! Great customer service, efficient and reasonably priced. Thank-you!
Brenda H
My experience with Expert Automotive for the past several years has been consistently excellent. I live near Roseville Ca., and I gladly make the drive to Elk Grove to have Expert service my Toyota's and Acura. I have sent 3 family members to Expert which is just about as strong a recommendation as one can give.
Mark W
These guys are honest and upfront about what is required versus what is recommended and let you choose. Car runs great after timing belt and water pump replacement. Needed a new engine motor mount after which transmission shifts so much better. They give dealership service at a fair price. I reccomend them.
Steven M
Always awesome. I didn't realize they also did toyotas after buying a Camry. So when I was in the market again leaned toward Hondas and acuras so I could come back to them! Always take great care of us. So grateful to have found such great mechanics! Will never go anywhere else!
Jamie C
I have been coming here for 10 plus years and have never had a problem. If something doesn't need to be fixed right away, they will tell you. They never give you the run around and are very honest and trustworthy people . The few negative reviews don't give any detail and I guarantee there's more to that story that they're not sharing. Trust 4.8 out of 5 stars, you won't regret it.
Christopher M
I'm an autotech and i just recently started working for Expert Automotive. Let me just say as a mechanic that takes pride in what I do, this is one of the best shops I've ever worked for. They always get dealership parts and always want to fix the vehicle the right way. There are a lot of shops out there that use aftermarket parts trying to increase profits. Those parts are inferior to dealership parts. I'm very proud to work for a company that does honest work and takes pride in doing the job right. Oh, and treats their mechanics well, like an asset to the company. Thank you Expert Automotive.
Preston R
I had a check engine light on in my vehicle and I took it to the two mechanics that I normally go to and they couldn't figure it out so I just by chance went here and they diagnosed it and fix the problem right away and when they diagnosed my car they spent 2 and 1/2 hours on it and only charged me for 30 minutes. Nice.
Kevin B
I had my front axle replaced and just today I had my starter replaced I cannot recommend Expert Automotive Highly Enough
Tula L
friendly gentlemen, I usually do my own work unless it's not worth my time, these guys are worth my money. I would send my daughter to get her car work done here because I trust them.
Jeffrey B
The best!!!! Always fair and they do awesome work!!! Will continue to buy vehicles that they service because I know I can trust them!
Diana C
The Team at Experts are Straightforward, Fast and Honest. Thank you for the referral to Specialize Exhaust as well. Both of you are in our contacts! A+++
Barbara F
